Privacy Policy

Genius LLC (“we,” “us,” or “our”) operates the website https://mygenius.co under the brand name myGenius. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information you provide to us through forms, such as your name, phone number, email address, or other contact information.

• Automatically Collected Information via cookies and analytics tools, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

• Respond to inquiries or provide services you request

• Send SMS messages (see SMS section below)

• Improve our website and services

• Protect against spam and unauthorized activity

3. SMS Messaging and Opt-In Data

We provide SMS messaging as part of our services. By opting in, you agree to receive text messages related to appointments, health services, and other notifications from myGenius.

Opt-In Consent

By submitting a form, checking a consent box, or texting START to (864) 866-1234, you consent to receive text messages from myGenius. Consent is not a condition of any purchase.

Message Frequency & Charges

Message frequency may vary depending on your interactions with us. Standard message and data rates may apply.

Opt-Out & Data Handling

• You may opt-out at any time by replying STOP to any message.

• Reply HELP for support or contact information.

• Opt-out requests are processed immediately.

Use of SMS Data

• We do not sell or share opt-in data with third parties.

• We may share SMS data only with third-party providers (such as Telnyx) who help deliver these messages.

• SMS data is used solely for our messaging services.

4. Financial Data and Bank Transactions

We may collect, process, or store financial information in two ways:

a. Direct Connections You Authorize

If you choose to link your bank account or financial service provider via a secure interface (e.g., Stripe Financial Connections, Plaid, or similar services), we may collect the following data with your explicit consent:

• Bank account identifiers (e.g., institution name, account type)

• Account balances and currency

• Transaction data, including amount, description, category, and timestamp

This data is used solely to:

• Verify eligibility for services

• Automate billing, sponsorships, or eligibility workflows

• Deliver financial summaries or reports relevant to your relationship with us

We never store your banking credentials, and any financial data is accessed and stored in accordance with strict security and encryption standards. You may revoke access at any time through the provider interface or by contacting us.

b. Financial Data Processed on Behalf of Clients

We also develop and maintain automations for our clients that integrate with various accounting, banking, or financial systems (such as NetSuite, QuickBooks, Sage Intacct, Athenahealth, Stripe, Plaid, and others). In these cases, we may act as a data processor or sub-processor, depending on our client’s role.

As part of these workflows, we may:

• Ingest transactional or general ledger data via APIs or secure exports

• Transform or validate data for consistency and accuracy

• Store data in a secure data warehouse for reporting or compliance purposes

• Automate downstream processes, such as generating reports, alerts, or synchronization with other systems

All such data is processed only under the instructions of our clients, and we do not use or share this data for any purpose beyond fulfilling the agreed-upon services.

🔐 Data Security, Retention, and Access Controls

• We use industry-standard encryption (in transit and at rest) and access controls to safeguard financial data.

• All access to financial APIs or systems is authenticated via secure credentials (API keys, OAuth tokens, or service accounts).

• Data retention policies are governed by the nature of the client agreement or your direct interaction with our services. Data may be deleted upon request or automatically after a defined retention period.

• We do not sell or share financial data with any third parties beyond those required to provide our services (e.g., hosting, database, or analytics providers under strict confidentiality terms).

5. Analytics and Tracking

We use Google Analytics to understand how users interact with our website. Google Analytics may use cookies or similar technologies to collect information such as your IP address and device/browser information.

You can learn more about how Google uses data here and opt out using the Google Analytics Opt-Out Browser Add-on.

6. Spam Protection

We use Akismet (a plugin by Automattic) and Google reCAPTCHA to help reduce spam submissions. Information submitted via forms may be checked against Akismet’s database. Learn more in Automattic’s privacy policy.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Opt out of receiving messages or marketing communications

• Contact us with questions about your data

To make a request or inquire further, email us at: [email protected]

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Last updated: April 10, 2025